You will find a warm and friendly welcome on your admission to our clinic for treatment. We have provisions to accommodate for new admissions within a day of booking although we advise that people pre-book in advance.
Referrals can be accepted from the client themselves, friends, family, and health professionals. We'll make sure that our employees are ready to welcome you as soon as the booking has been confirmed.
We'll introduce you to the clinical team on arriving at our clinic and will show you around so that you can acquaint yourself with the layout of the facility. You'll be given a welcome pack that will give an explanation of everything you're required to know regarding your stay at the Sanctuary Lodge and a roster of the therapy sessions. Please call us and let us know in case you are not able to come to our facility on your own.
We will organize for you to meet our detox expert psychiatrist during your first day with us.
Here, we will consider you medical and psychological treatment needs to carry out a full assessment. A full detox regimen will be prescribed if required. The detox will then be carried out and controlled by our medical experts under a rigorous protocol.
Please don't forget that you need to provide us with details about your physician's surgery and that you must bring with you any medications if you are currently taking them.
The psychiatrist will emphasize any parts of your treatment where a specialist is needed and then make suggestions. It is very crucial for us to address all your treatment needs during your admission; thus, we'll make sure that any aspect which has been stressed or suggested is included in your personalised treatment programme. Then our counsellors, clinical director, and medical staff will continually review your treatment plan, ensuring that you are getting the best care possible at all times.
Our friendly staff will then help you settle in once your assessment has been completed. Our staff are always available to offer reassurance, give advice and help in all matters especially because we recognize that this is a trying and worrisome time for most people.